REFUND POLICY
At Gadget.HQ, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You may request a return within 30 days of receiving your item. To be eligible for a return, the product must be unused, in its original condition, and in its original packaging.
Non-Returnable Items
Certain items may not be eligible for return, including items that are used, damaged by the customer, or not in their original condition.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days.
Late or Missing Refunds
If you have not received your refund after the expected processing time, please check with your bank or payment provider. If the issue persists, contact us for assistance.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us with details of the issue.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. Shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with proof (such as photos), and we will resolve the issue as quickly as possible.
Contact
For any questions regarding returns or refunds, please contact our support team.